Stop Sucking on Lemons
Learn the following valuable customer service rules that will take you step-by-step towards better customer service in just 21 minutes. Become a 'can do' person by dramatically improving your customer service skills no matter what your position is in the business.
The video is hosted by Graeme Alford, a customer service industry guru. For more than 18 years Graeme has not only been teaching costumer service skills, but leads the way by breaking down old myths that have hindered customer service efforts for many years.
Valuable customer service rules:
What is Customer Service? Exploding Customer Service Myths Lifetime Dollar Value of the Customer Handling Difficult Customers Complaint Marketing Precise Communication Confidence & Knowledge This is a 21 minute program.
Item #CBT-BELEMONS
Purchase $595.00 DVD.
7 Day Rental Price $150.00 DVD.
This video production has a free downloadable online preview, which runs approximately 3 minutes. To view the preview, Click Here!
You may rent Stop Sucking on Lemons on DVD for $150.00 (Please, call with your training dates - 1-253-759-6639).
You may purchase Stop Sucking on Lemons on DVD for $595.00.
